Privacy Policy

Account Information:

• Email address (for account creation and communication)
• Name (optional, for personalization)
• Subscription information (for premium features)
• Madhab preference (for personalized Islamic responses)

Usage Information:

• Islamic questions you ask (to provide accurate responses)
• AI model preferences and settings
• Language preferences
• Community interactions (posts, reactions, comments)

Technical Information:

• IP address (for security and location-based features)
• Device information (for optimization)
• Usage analytics (to improve our service)

Providing Islamic Guidance:

• Processing your Islamic questions through AI models
• Providing madhab-specific responses
• Citing authentic Islamic sources
• Personalizing responses based on your preferences

Service Improvement:

• Analyzing usage patterns to improve AI responses
• Identifying and fixing technical issues
• Developing new Islamic features
• Enhancing security measures

Communication:

• Sending service-related updates
• Sharing Islamic insights and community highlights (with your consent)
• Providing customer support
• Notifying about subscription changes

Security Measures:

• End-to-end encryption for sensitive communications
• Secure cloud infrastructure (Vercel, MongoDB Atlas)
• Regular security audits and updates
• Access controls and authentication systems

Data Retention:

• Islamic conversations: Retained for service improvement (can be deleted upon request)
• Account information: Retained while your account is active
• Technical logs: Automatically deleted after 90 days
• Community posts: Retained according to community guidelines

AI Providers:

We use the following AI services to provide Islamic guidance:

• Google Gemini: For free tier responses
• OpenAI GPT-4: For premium responses
• Groq: For fast premium responses
• DeepSeek: For advanced Islamic reasoning

Infrastructure Services:

• Vercel: Hosting and deployment
• MongoDB Atlas: Database services
• Stripe: Payment processing (PCI compliant)
• Brevo: Email communications

Important: These services are bound by strict privacy agreements and only process data necessary for their specific functions.

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a readable format
• Opt-out: Unsubscribe from marketing communications
• Privacy Settings: Control who sees your community posts

Exercising Your Rights:

To exercise any of these rights, contact us at privacy@asksheikh.ai. We will respond within 30 days in accordance with applicable privacy laws.

Essential Cookies:

• Authentication cookies (to keep you logged in)
• Preference cookies (language, theme, madhab selection)
• Security cookies (for protection against attacks)

Analytics Cookies:

• Usage analytics to improve our service
• Performance monitoring
• Error tracking for bug fixes

You can manage cookie preferences in your browser settings. Note that disabling essential cookies may affect site functionality.

Ask Sheikh AI is designed for users 13 years and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately at privacy@asksheikh.ai.

For users 13-17, we recommend parental guidance when using our Islamic guidance features and community platform.

Ask Sheikh AI serves Muslims globally. Your data may be transferred and processed in countries where our service providers operate, including the United States and European Union. We ensure appropriate safeguards are in place for international data transfers.

Regional Compliance:

• GDPR (EU): Full compliance with European data protection laws
• CCPA (California): California Consumer Privacy Act compliance
• Islamic Countries: Respect for local privacy regulations and Islamic principles

We may update this privacy policy to reflect changes in our practices or applicable laws. We will notify users of significant changes via email or platform notification at least 30 days before they take effect.

Your continued use of Ask Sheikh AI after policy updates constitutes acceptance of the updated terms.